略述北美获奖维修单位的运作特点。这些特点按照 7个有效维修支柱排列———热爱维修工作、维修规范条例、维修增加企业利润、维修人员、维修实践、维修增强营销、维修程序。着重介绍由 4个不同的工业维修单位所开发的有效维修管理程序以及如何实施这些程序。 Outlines North American award-winning maintenance unit's operating characteristics. These features are arranged in accordance with the seven pillars of effective maintenance --- love maintenance work, maintenance of norms and regulations, maintenance and increase corporate profits, maintenance personnel, maintenance practices, maintenance and enhance marketing, maintenance procedures. Highlighting the effective maintenance management procedures developed by 4 different industrial maintenance organizations and how to implement these procedures.