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目的:探讨品管圈应用于妇产科护理对护理质量的影响。方法:选取妇产科患者480例,随机分为两组,对照组患者实施常规护理,观察组患者以品管圈模式进行护理。对两组患者护理满意度及健康教育知识掌握情况进行评价和比较。结果:观察组患者对护理健康教育、生活护理、操作技术、服务态度及护理整体五个方面满意率分别为95.83%、97.72%、100.00%、97.92%和97.72%,均明显高于对照组;观察组患者对健康知识完全掌握率和掌握率分别为86.67%和95.42%,对照组分别为10.42%和18.75%,观察组均明显多于对照组。两组比较差显著(P<0.05)。结论:品管圈应用于妇产科优质护理服务中可,有效提高患者的护理满意度与健康知识掌握,提高护理质量,同时有利于提升护士业务水平。
Objective: To investigate the effect of quality control circle on quality of nursing care in obstetrics and gynecology. Methods: A total of 480 obstetrics and gynecology patients were randomly divided into two groups. Patients in the control group were given routine nursing care. Patients in the observation group were given care in quality control mode. Evaluate and compare nursing satisfaction and knowledge of health education in two groups of patients. Results: The satisfaction rate of the patients in the observation group to the five aspects of nursing health education, life care, operation technique, service attitude and nursing were 95.83%, 97.72%, 100.00%, 97.92% and 97.72% respectively, which were significantly higher than those in the control group. In the observation group, the rate of mastery of the health knowledge and the mastery rate were 86.67% and 95.42% respectively, while the control group was 10.42% and 18.75% respectively. The observation group was significantly more than the control group. The two groups were significantly worse (P <0.05). Conclusion: The quality control circle can be used in obstetrics and gynecology quality nursing service, which can effectively improve patient satisfaction and health knowledge, improve nursing quality and improve nurses’ professional ability.