2009年2月9日,本刊记者接到深圳市消费者黄先生的投诉:“诺基亚手机刚用一个月多屏幕就破裂,工作人员不仅不予维修,态度还非常恶劣。”2009年1月5日,黄先生在深圳市家乐福梅林店大地通讯手机专柜购买了一部诺基亚N5000手机。使用到2009年2月8日时,手机屏幕 February 9, 2009, the reporter received a complaint from Mr. Huang, Shenzhen Consumer: “Nokia’s mobile phone just ruined in more than a month with multiple screens, and the staff not only did not maintain it, the attitude was still very bad.” January 5, Mr. Huang bought a Nokia N5000 mobile phone at the Shenzhen Metro Carrefour earth communication phone counter. Used to February 8, 2009 when the phone screen