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目前,品管圈活动已在全世界开展起来。美、日等近20个经济发达国家都参加了这一国际活动。 早在1978年,新加坡的部分公司就率先开展了品管圈活动。1982年政府在总结其经验的基础上,为进一步发展经济,下决心推动品管圈活动在全国的广泛开展,并责成贸易工业部生产力局具体组织实施。 一、什么是品管圈。一个小组的工作人员经常在一起集议解决工作范围内的一些问题,就称为品管圈。它是品质(包括人、产品和工作)管理组织的意思。新加坡的三巴旺船厂则称之为品质改进圈。在公共服务部门里,品管圈就是工作改进小组。新加坡有关当局认为:一个品管圈最好有4——10个成员。成员们通
At present, quality control activities have been carried out throughout the world. Nearly 20 economically developed countries such as the United States and Japan have participated in this international event. As early as 1978, some companies in Singapore took the lead in carrying out quality control activities. In 1982, on the basis of summarizing its experience, the government, in order to further develop the economy, decided to promote the extensive development of the quality control circle throughout the country and instructed the Productivity Bureau of the Ministry of Trade and Industry to organize the implementation. First, what is the quality control circle. A group of staff often gather together to resolve some issues within the scope of work, it is called the quality circle. It means the organization of quality (including people, products, and jobs). Singapore’s Sembawang Shipyard calls it the Quality Improvement Circle. In the public service sector, the quality circle is the work improvement team. The relevant authorities in Singapore believe that a quality management circle preferably has 4 to 10 members. Members pass