用户创新价值的本质TBR:您在30年前就提出,很多行业内重要的创新大都来源于用户。您当时是如何发现的?这一思考角度的灵感来源于何处?希普尔:我能够从这一角度来观察企业创新的来源,还是得益于我在很小的时候,大约12岁,参观过麻省理工学院的一些科学与工程实验室,和那里的实验人员有很多交流。我真的很幸运,因为我的父亲是MIT的一名教授,所以我能在很小的时候就可以参观MIT那些著名的实验室。我发现实验人员碰到设备有问题时,会自己 The Essence of User Innovation Value TBR: You pointed out 30 years ago that most of the important innovations in the industry come from users. How did you find that? The inspiration for this thinking came from where? Hippell: Can I look at the sources of corporate innovation from this perspective, or because I was 12 when I was a kid, Some MIT labs and science labs talked to experimenters there. I’m really lucky because my dad was a professor at MIT so I was able to visit MIT’s famous laboratories when I was a kid. I found that when the experimenter encountered a problem with the equipment, he would himself