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目的通过实施护理延伸服务,提高长期留置尿管病人的家庭护理质量,提高对护理工作的满意度。方法选取我科自2014年1月~2015年6月入院,经诊断治疗需长期留置尿管病人60例,按入院先后顺序分为对照组和实验组,各30例。两组病人住院期间、出院前均给予常规护理及健康教育,实验组在此基础上实施护理延伸服务。比较两组病人对护理工作的满意度。结果通过满意度调查及尿管护理相关知识问卷调查,实验组病人对尿管的家庭护理能力及对护理工作的满意度明显高于对照组。结论延伸护理服务作为一种新型的护理模式,能及时有效地了解病人需求,并给予相应的专业护理,减少并发症的发生,促进疾病恢复,同时能有效地提高病人对护理工作的满意度,符合优质护理服务发展要求。
OBJECTIVE To improve the quality of home care for patients with long-term indwelling catheter and improve their satisfaction with nursing by implementing extension service. Methods From January 2014 to June 2015, our department was admitted to our hospital. Sixty patients with long-term indwelling catheter after diagnosis and treatment were divided into control group and experimental group according to admission sequence, and each group had 30 cases. During hospitalization, both groups were given routine nursing and health education prior to discharge. On the basis of this, the experimental group carried out nursing extension service. The satisfaction of nursing work between the two groups was compared. Results Satisfaction surveys and questionnaires about the knowledge of catheter care were used to evaluate the nursing care of patients with catheter in the experimental group and their satisfaction with nursing were significantly higher than that of the control group. Conclusion Extended nursing service as a new type of nursing model can timely and effectively understand the needs of patients, and give the appropriate professional care to reduce the incidence of complications and promote disease recovery, and can effectively improve the patient satisfaction with nursing work, In line with the development of quality care services requirements.