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近年来,中国非营利组织在社会福利、环境保护、人道主义救援等公共事务管理方面发挥了积极作用,与政府组织相互配合行使着拾遗补缺的功能。但目前中国的非营利组织中存在的高比例志愿者流失问题,严重威胁着非营利组织的健康可持续发展。笔者以长春心语协会志愿者管理为代表,浅述非营利组织志愿者管理中的经验。
In recent years, non-profit organizations in China have played an active role in the administration of public affairs such as social welfare, environmental protection and humanitarian aid, and complement each other with governmental organizations to perform their functions of complementarity. However, the current loss of high proportion of volunteers in non-profit organizations in China seriously threatens the healthy and sustainable development of non-profit organizations. The author takes volunteer management of Changchun Xinyu Association as a representative and briefly discusses the experiences of volunteer management in non-profit organizations.