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当前欧洲及世界其他国家质量管理和ISO9000认证发展的现状和趋势,使我们开阔了眼界,启发了思想,学习了许多先进的经验。特别是国际上全面质量管理蓬勃发展的势头,使我们深受鼓舞。我们深刻地体会到,当今国际经济社会的发展已进入到了一个质量的新时代。国际市场竞争的关键是产品和服务质量的竞争。质量在国际经济发展中的领导地位已十分明确地展现出来。不论是一个国家或地区,还是一个公司或组织,只要坚持不懈地搞好全面质量管理,努力提高质量竞争力,就一定能在激烈的市场竞争中取得优先地位,并进而取得巨大的发展。近几年采,质量工作滑坡的趋势及产品质量和服务质量整体水平下降的状况已十分明显。全面质量管理的推行出现了停滞、徘徊不前的局面。ISO9000认证工作急待正确理解和加强指导。质量管理发展水平与国外一些先进国家相比,已出现了明显的差距。我国质量管理学术水平不高,企业质量管理有效性差,在国际质量管理领域尚未取得应有的地位。质量管理水平落后、质量波动大、水平低,与我国的地位形成明显反差。我们希望这种状况,能引起各有关方面和企业领导的高度重视,尽快加以扭转,以新的进攻姿态迎接世界的质量挑战。
The current status and trends of the development of quality management and ISO9000 certification in Europe and other countries in the world have broadened our horizons, inspired thoughts, and learned many advanced experiences. In particular, we are greatly encouraged by the momentum of the overall development of international quality management. We have profoundly realized that the development of the international economy and society today has entered a new era of quality. The key to competition in the international market is the competition of product and service quality. The leading position of quality in international economic development has been clearly demonstrated. Whether it is a country or a region, or a company or organization, as long as the company does its utmost work to improve overall quality management and strives to improve its quality competitiveness, it will certainly be able to gain priority in the fierce market competition, and then it will achieve great development. In recent years, the trend of quality work and landslides and the decline in the overall level of product quality and service quality have become apparent. The implementation of total quality management has stagnated and stagnated. The ISO9000 certification work urgently needs to be properly understood and strengthened. Compared with some advanced countries in the world, there has been a clear gap in quality management development. The academic level of China’s quality management is not high, the quality of corporate quality management is poor, and it has not achieved its due status in the field of international quality management. The quality of management is backward, quality is fluctuating, and the level is low. This contrasts with the status of China. We hope that this situation can cause all relevant parties and business leaders to attach great importance to it, reverse it as soon as possible, and adopt a new offensive posture to meet the quality challenges of the world.