从某种意义上说,管理就是服务。但究竟为谁服务,我认为有两种不同的境界。其中一种是既从管理者的角度,也从被管理者的角度去考虑问题,是为被管理者服务,是为要达到真正的管理目标服务;另一种则是只从管理自身的角度去考虑问题,是为管理者自身利益服务,为达到自己心目中的带有自己利益的管理目标服务。两种不同境界的管理,导致的是不同的管理结果。 In a sense, management is service. But for whom service, I think there are two different realms. One of them is not only from the manager’s point of view, but also from the point of view of managers to consider the problem, is to serve the manager, is to achieve the true goal of management services; the other is only from the management point of view To consider the problem is to serve the interests of managers, in order to achieve their own goals with the management of their own interests and services. The management of two different realms leads to different management results.