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从护患关系角度运用危机管理理论 ,对护理事件的危机源及危机发生的可能性进行分析 ,提出处理对策 ,指出实施危机管理是新形势下医院减少医疗纠纷、更好地生存和发展的需要。
From the angle of nurse-patient relationship, the crisis management theory was used to analyze the source of crisis and the possibility of crisis occurrence, and put forward countermeasures. It was pointed out that the implementation of crisis management is a need for hospitals to reduce medical disputes and improve their survival and development in the new situation. .