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2007年6月27日和7月5日,北京市消费者协会农机产品质量监督检验站(农机投诉站)先后接到江西省九江市和江苏省镇江市2位农民用户的投诉。他们分别投诉北京市A研究所和北京市B研究院生产的榨油机存在质量问题。接到投诉案件后,办案人员分别向两个生产厂家了解、核实情况,通过进行大量的说服、调解工作,最终为用户解决了实际问题,挽回经济损失近万元。
June 27, 2007 and July 5, Beijing Consumer Association Agricultural Machinery Product Quality Supervision and Inspection Station (agricultural complaints station) has received two complaints from farmers in Jiujiang City, Jiangxi Province and Zhenjiang City, Jiangsu Province. They complained about the quality problems of the oil press produced by Beijing Research Institute A and Beijing Research Institute B respectively. After receiving the complaint case, investigators respectively understand and verify the situation with the two manufacturers and finally solve the practical problems for the users by carrying out a large amount of persuasion and mediation work, thus recovering the economic loss of nearly 10,000 yuan.