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目的:完善浙江省温州市永嘉县人民医院对血透患者的护理安全保障措施,提高医护质量与病患的满意度。方法:对在浙江省温州市永嘉县人民医院2013年2月~2014年8月进行心血透治疗的60例患者,以及浙江省温州市永嘉县人民医院的医护人员,就血透治疗中存在的不足进行问卷调查。回顾性分析调查结果,并采取相应的改善措施。结果:大大提高了患者的安全系数,减少了医患纠纷,提高了患者满意度和医护质量。结论:发现并解决血透过程中存在的问题,改善血透患者的护理安全保障措施,能够有效提高患者的安全系数,减少医患纠纷,提高患者满意度和医护质量。
OBJECTIVE: To improve the nursing safety measures for hemodialysis patients in Yongjia People’s Hospital of Wenzhou City, Zhejiang Province so as to improve the quality of patient care and the satisfaction of the patients. Methods: Sixty patients undergoing dialysis therapy from February 2013 to August 2014 in Yongjia People’s Hospital of Wenzhou City, Zhejiang Province, and the medical staff of Yongjia People’s Hospital of Wenzhou City in Zhejiang Province were enrolled in this study. Insufficient to conduct a survey. Retrospectively analyze the survey results and take corresponding improvement measures. Results: The safety factor of patients was greatly improved, the disputes between doctors and patients were reduced, and patient satisfaction and quality of care were improved. Conclusion: To find out and solve the problems existing in the process of hemodialysis and to improve the nursing safety measures for hemodialysis patients can effectively improve the safety factor of patients, reduce the disputes between doctors and patients, and improve patient satisfaction and quality of care.