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网络时代,高校图书馆服务模式正在转变,服务手段日趋现代化。用户在获取网上信息的过程中遇到各种障碍,我们必须通过用户教育和用户服务,帮助用户克服障碍,提高获取信息资源的能力,以有效促进图书馆资源的开发利用。
In the Internet age, the service mode of college library is changing and the service means are becoming more and more modernized. Users encounter various obstacles in obtaining online information. We must help users to overcome obstacles and improve their ability to access information resources through user education and user services so as to effectively promote the development and utilization of library resources.