在市场经济的汪洋大海中,销售服务人员总是处在第一线,唯有巧妙使用商用语言,才能取得理想的商业效果。商用语言有哪些“巧妙”呢?以下四例可资借鉴。耐心倾听,找准“空当”讲话一位消费者在一家知名品牌皮鞋专卖店买了一双鞋,穿了不足20天就开线了。这位消费者提着皮鞋气冲冲地走进专卖店,把鞋往柜台上一扔,说 In the vast sea of ​​market economy, sales and service personnel are always in the first line, only the clever use of business language, in order to achieve the desired commercial results. What are the commercial language “clever ”? The following four examples are available for reference. Patience to listen, identify “empty when ” speech A consumer bought a pair of shoes in a well-known brand shoe store, dressed in less than 20 days to open the line. The consumer carrying leather shoes into the store, throwing shoes to the counter, said