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区别于以往高管信念对高管参与的影响研究,针对CEO与CIO特定代理关系,构建信念、关系、制度的高管支持细分模型,借鉴组织信任理论研究高管支持中信任的作用机制,运用偏最小二乘法和应用信息系统1年以上的118家企业数据对理论模型进行检验。实证结果表明,CEO对CIO的信任对CEO关系型参与有显著影响,但对CEO制度型参与的影响并不显著,且CEO制度型参与比CEO关系型参与对IT应用水平的提升效应更强,CEO对CIO信任的部分中介效应验证并强化了CEO信念作为高管支持行为来源的重要性。研究结果表明,并非高层的所有参与行为都会对企业信息化产生直接影响,只有高层管理者制度型参与才对企业信息化发展具有持续性影响,CEO信任CIO并未增强所有CEO参与行为,其仅对CEO关系型参与构成影响。
Different from the previous executives’ beliefs on the impact of senior management participation, for the CEO and CIO specific agency relationship, build belief, relationship and system of senior management support subdivision model, learn from organizational trust theory to study the mechanism of trust in senior management support mechanism, The theoretical model was tested using data from 118 companies that were partial least-squares and applied information systems for more than one year. The empirical results show that the CEO’s trust in CIO has a significant impact on the CEO’s relational participation, but the impact on the CEO’s institutional participation is not significant, and the effect of the CEO’s institutional participation on the promotion of IT application level is stronger than the CEO’s participation in the relationship. Part of the mediation effect that CEOs trust in CIOs validates and reinforces the importance of CEO beliefs as a source of executive support behavior. The results show that not all high-level participation will have a direct impact on the enterprise information, only the top management of institutionalized participation has a lasting impact on the development of enterprise information, CEO trust CIO did not enhance the participation of all CEOs, and its only Impact on CEO relational participation.