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航空客票的销售最初是由销售代理通过电话联系航空承运人,获得可用座位、运价以及订座的信息而进行的,但随着航空运输业的快速增长,这种运营方式完全不能适应大量订座的需求,因此计算机订座系统(CRS)应运而生。计算机订座系统向销售代理提供航空公司的航班时刻、票价、可用座位等信息,销售代理可以通过CRS订座出票,CRS还基于以上服务提供数据、信息
The sale of air tickets was initially conducted by sales agents by contacting air carriers by phone, obtaining information on available seats, rates and reservations. However, with the rapid growth of the air transport industry, this mode of operation can not accommodate a large number of orders Therefore, the CRS came into being. Computer reservation system to the sales agent to provide airline flight time, fares, available seats and other information, sales agents can vote through the CRS booking, CRS also based on the above services to provide data, information