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目的:探究分析人性化管理在儿科护理管理中的临床应用价值。方法:选择2014年6月至2015年6月,本院收治的120例儿科住院患儿为研究观察对象,随机分为实验组和对照组,实验组患儿给予人性化护理管理,对照组患儿沿用传统护理管理,对比两组患儿的护理纠纷发生率和护理满意度。结果:实验组患儿实行人性化护理管理,降低了临床护理纠纷的发生率,提高了患儿家属对临床护理管理的满意度。结论:高水平的护理操作、科学有效的护理管理以及亲近友好的护患沟通能够有效降低儿科纠纷的发生率,提高患儿家长的满意度,促进护患关系的和谐发展。
Objective: To explore the clinical value of humanized management in pediatric nursing management. Methods: From June 2014 to June 2015, 120 pediatric hospitalized children admitted to our hospital were selected as study subjects and randomly divided into experimental group and control group. Patients in experimental group were given humane care management and control group Children followed the traditional nursing management, compared the incidence of nursing disputes between two groups of children and nursing satisfaction. Results: The experimental group of children with humane nursing management, reducing the incidence of clinical nursing disputes and improve the family members of the clinical nursing satisfaction. Conclusion: High-level nursing operation, scientific and effective nursing management and friendly nurse-patient communication can effectively reduce the incidence of pediatric disputes, improve the satisfaction of parents and promote the harmonious development of nurse-patient relationship.