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目的:探讨护士分层次多元化培训在外科的应用措施和效果。方法:于2016年1~6月在诸暨市中心医院外科建立护士分层次多元化培训,制订各层级护士培训内容与方法,对护士进行分层岗位培训,并进行考评,比较培训前后护士的考核结果。结果:培训后,护士的基础知识和专业操作技能考核评分明显高于培训之前(P<0.05)。实施之后患者对护理服务的满意度明显高于实施之前(P<0.05)。结论:规范、科学的护士分层次多元化培训可以提高护士的专业素质和护理水平,能够为患者提供更好的护理服务,提高了患者对医院护理服务的满意度,有良好的经济效益和社会效益,有助于建设良好的医患关系。
Objective: To discuss the application and effect of nurses’ multi-level training in surgery. Methods: From January to June, 2016, nurses were trained in different levels in nurses in Central Hospital of Zhuji City. The nurses ’training contents and methods were formulated. The nurses were trained in different levels and evaluated. The nurses’ scores were compared before and after training result. Results: After training, the scores of nurses’ basic knowledge and professional skills were significantly higher than those before training (P <0.05). Patient satisfaction with nursing services was significantly higher after implementation than before implementation (P <0.05). Conclusion: Standardized and scientific nurses can improve the nurses ’professional quality and nursing level, provide better nursing services to patients, improve patients’ satisfaction with hospital nursing services, have good economic benefits and society Benefit, help to build a good doctor-patient relationship.