在中国电信集团公司、中国移动通信集团公司挂牌成立仪式上，两大集团公司的“掌门人”都在讲话中强调，要从用户的利益出发，不断提高服务质量，充分满足用户的通信需求。中国电信成立仅十天，就召开首都各大新闻媒体记者恳谈会，倾听新闻界的意见和建议，沟通信息。中国移动 At the founding ceremony of China Telecom Corporation and China Mobile Communications Corporation, all the “head controllers” of the two major group companies emphasized in their speeches that it is necessary to continuously improve service quality and fully satisfy users’ communication needs in the interests of users . Only ten days after its founding, China Telecom held press conferences with major news media in the capital to listen to the media’s opinions and suggestions and to communicate information. China Mobile