世界级的卓越领导人在传授他们的领导才能时,依靠的并不是个人魅力,而是把讲授和学习注入到组织中。他们建立了一套持续更新的知识库,使每个人都能通过这个知识库教、学。大卫·诺瓦克接任百胜国际餐饮集团首席执行官时,他脑子里已经有了一个新战略的雏形:改变过去每个店只销售一个百胜品牌——A&W、肯德基、Long John Silvers、必胜客或Taco Bell的做法,让各单店销售两个或以上品牌,给顾客更多 When world-class leaders of excellence teach their leadership, they rely not on personal charisma but on teaching and learning to the organization. They have built a constantly updated knowledge base so that everyone can teach and learn through this knowledge base. When David Novak took over as Chief Executive of Yum! International Restaurant Group, he had a prototype of a new strategy in his head: changing the past, selling only one Yum Brands per store - A & W, KFC, Long John Silvers, Pizza Hut or Taco Bell’s practice, so that each single-store sales of two or more brands, to the customer more