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目的:分析医院儿科门诊患者退药原因,并提出相应的对策。方法:选取2011年1月—2015年12月间所有儿科门诊退药患者150例,分析退药原因并寻找其对策。结果:在退药患者中,发现致不良反应退药率占50.00%,家长要求退药的占11.33%,由门诊转为住院的占9.33%,治疗方案更改的占9.33%,小儿依从性差拒绝服用的占3.33%,录入错误的占4.67%,效果不好的占4.00%和治疗后痊愈患者占4.00%,其他原因占4.00%。结论:导致退药原因有的是患者因素,有的是医生因素,也有的是药物因素;存在部分退药确实不可避免,但可以采取有效的措施以减少退药率。
OBJECTIVE: To analyze the reason of withdrawal from hospital pediatric outpatients and to put forward corresponding countermeasures. Methods: From January 2011 to December 2015, all pediatric outpatients inpatients with withdrawal of 150 cases, to analyze the reasons for withdrawal and to find its countermeasures. Results: Among the patients returning from treatment, the rates of withdrawal from adverse reactions accounted for 50.00%, parents asked for withdrawal 11.33%, from outpatients to hospitalization 9.33%, treatment plans changed 9.33%, poor compliance with children rejected Taking 3.33%, accounting for 4.67% of the errors, accounting for 4.00% of the patients with poor results and 4.00% of the patients recovering from treatment, and 4.00% for other reasons. Conclusion: Some of the reasons that lead to withdrawal are patient factors, some are medical factors and some are drug factors. There is indeed some unavoidable withdrawal, but effective measures can be taken to reduce the withdrawal rate.