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美国拥有世界上最昂贵的医疗服务体系,同时还存在很多问题和矛盾的地方,包括治疗结果不理想和高成本问题。为了说明信息技术对医疗卫生体系的影响,分析了一个案例,从组织结构、战略和实践方面,研究了美国最大的封闭医疗组织-Kaiser在应用信息技术方面的实践及所取得的初步成就。Kaiser的HealthConnect系统一开始表现出美国健康维护组织的未来前景,更重要的是它对于美国医疗体系的改革提供了很好的借鉴。
The United States has the most expensive medical service system in the world. There are also many problems and contradictions, including unfavorable treatment results and high costs. In order to illustrate the impact of information technology on the health care system, a case was analyzed. From the aspects of organizational structure, strategy and practice, Kaiser, the largest closed medical organization in the United States, studied the application of information technology and achieved initial achievements. Kaiser’s HealthConnect system initially demonstrated the future prospects of the U.S. health maintenance organization. More importantly, it provided a good reference for the reform of the U.S. healthcare system.