邮政电子商务区域发展差异分析笔者通过对广州、深圳、上海三个典型区域邮政电子商务运作模式实地调研，从资源整合、客户定位、业务流程改造、客户忠诚度、协同竞争、组织变革六个方面分析比较了三地电子商务的进展状况。选择这六项指标的原因在于：它们是网络经济环境中电子 Analysis of Post and E-commerce Regional Development Differences Through the field research on postal e-commerce operation modes in three typical regions of Guangzhou, Shenzhen and Shanghai, the author analyzes the postal e-commerce regional development from the following aspects: resource integration, customer orientation, business process reengineering, customer loyalty, collaborative competition and organizational change Analysis and comparison of the status of the three e-commerce. The reason for choosing these six indicators is that they are electronic in a cyber economy