2012年以来,针对群众诉求表达不畅,容易导致矛盾积累激化的问题,江苏省南京市玄武区纪委、监察局依托二类网络平台,建立三个工作机制,采取四项保障措施,打造了网上“绿色信访”平台,着力将矛盾化解在基层和首办环节,在党群干群之间架起了一座“连心桥”。依托二类网络平台。即“阳光村居网”等网站平台和QQ群等即时通讯平 Since 2012, in response to the poor appeal of the masses, it is easy to lead to the intensification of contradictions. The Xuanwu District Commission for Discipline Inspection and Supervision of Nanjing City, Jiangsu Province, relies on two types of network platforms to establish three working mechanisms and four safeguard measures to create an online “Green letters and visits ” platform, efforts to resolve the contradictions at the grassroots level and the first link, between the party and the masses cadres and masses set up a “heart bridge.” Rely on two types of network platform. That “Sunshine Village Habitat Network ” and other site platforms and instant messaging such as QQ group flat