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2002年12月26日,PeopleSoft仁科对外宣布正式推出PeopleSoft CRM 8.8(客户关系管理8.8)方案。该版本不仅使用户界面更直觉化,同时其主要目的是缩短数据录入时间。据悉,在应用中创建一个新客户,点击3次即可。这更有利于提高Call Center的工作效率。仁科还将针对保险、能源及高科技行业的商业特性推出相关版本,以缩短实施时间。据了解,8.8版本是PeopleSoft自推出第一代的基于互联网架构产品以来最大的一次新产品发布;新方案融合了快捷、简便、灵活的特点,以求满足市场对客户关系管理技术的需求。PeopleSoft CRM 8.8配备了150多项新功能与技术支持,进一步增强了产品对客户服务应用方面的功能。 PeopleSoft CRM 8.8引入了三项全新业界方案,分别是:高科技业客户关系管理、保险业客户关系管理及
On December 26, 2002, PeopleSoft PeopleSoft announced the official launch of its PeopleSoft CRM 8.8 (Customer Relationship Management 8.8) solution. This version not only makes the user interface more intuitive, but its main purpose is to shorten the data entry time. It is reported that in the application to create a new customer, click 3 times. This is more conducive to improve Call Center's work efficiency. PeopleSoft will also release relevant versions of the commercial features of insurance, energy and high-tech industries to shorten implementation timelines. It is understood that the 8.8 version is the largest since PeopleSoft launched the first generation of Internet-based products since the launch of a new product; the new program combines fast, simple and flexible features to meet the market demand for customer relationship management technology. PeopleSoft CRM 8.8 comes with more than 150 new features and technical support that further enhance the product's ability to serve customer-focused applications. PeopleSoft CRM 8.8 introduced three new industry solutions, namely: high-tech customer relationship management, insurance customer relationship management and