医患关系不是孤立存在的,受制于医疗服务以及一系列内外环境条件变化的影响,医患关系的内涵和构成要素也发生了很大改变。课题组调查显示:社会因素、医方因素和患方因素在不同程度上影响了医患关系的和谐程度。特别是近年来,日趋紧张的医患关系导致医患矛盾逐渐激化,随之产生的医疗纠纷、暴力事件逐渐增加,医患不和谐已成为公民健康权益和社会和谐的一大障碍。那么作为医患关系的双方,医务人员和患者 The doctor-patient relationship does not exist in isolation. Subject to the medical service and the changes of a series of internal and external environmental conditions, the connotation and the components of the doctor-patient relationship have undergone great changes. Task force survey showed that: social factors, medical factors and patient factors in varying degrees, the degree of harmony between doctor-patient relationship. Especially in recent years, the increasingly tense relationship between doctor and patient has led to a gradual intensification of the contradiction between doctors and patients. The ensuing medical disputes and violence have gradually increased. Disharmony between doctors and patients has become a major obstacle to the health, rights and social harmony of citizens. Then as a doctor-patient relationship between the two sides, medical staff and patients