教育工作者一再发现:许多并非天资愚钝的学生学习成绩总是不理想,相反有不少智商一般的学生成绩却很好,原因究竟何在呢?答案在于“情商”。自英国心理学家弗兰西斯·高尔顿于十九世纪初提出智力测量概念后,人 Educators have repeatedly found that many students who are not self-inflicted are always unsatisfactory in their academic performance. On the contrary, quite a few IQ students are performing well. What is the reason? The answer lies in “emotional intelligence.” Since the British psychologist Francis Galton put forward the concept of mental measurement in the early nineteenth century,