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西方国家运用利益相关者理论来指导旅游业的发展,已经显示出良好的效果,而我国旅游界尚处于探索阶段。本文在搜集分析相关文献的基础上,较为系统地对国内外旅游利益相关者相关研究进行了归纳总结与评述,研究内容上划分为旅游利益相关者的界定和划分;旅游活动中的利益相关者研究;旅游地利益相关者冲突与协调;旅游环境管理与可持续发展等方面。通过相关文献分析,在对比研究的基础上,对现有研究的缺失之处进行了总结,希望对国内的相关研究有所裨益。
Western countries use the theory of stakeholders to guide the development of tourism has shown good results, and our tourism industry is still in the exploratory stage. Based on the collection and analysis of related literatures, this paper systematically summarizes and comments on the relevant studies of tourism stakeholders at home and abroad, and divides the research into the definition and division of tourism stakeholders; the stakeholders in tourism activities Research; conflict and coordination of tourism stakeholders; tourism environment management and sustainable development. Through the analysis of related literatures, based on the comparative studies, the deficiencies of the existing research are summarized, hoping to benefit the domestic related research.