论文部分内容阅读
The study focus on the impact of E-banking in developing countries using Nigeria as a case study. Considering the impact of E-banking on customer satisfaction and job security taking a sample of 40 respondents from GTBankP lc in Nigeria and analyzing the responses with tables and using simple percentages and statistically testing the formulated hypothesis with chi square. The result obtained revealed that E-banking has significantly improve customer satisfaction through the banks‘ compliance with the CBN directives and the bank staffs are not in any serious threat as a result of the policy. The banks are then advised to acquire the right technology that will serve them better to achieve their goals and the Government should provide enabling environment with incentives to ICT suppliers to supply standard ICT equipment at a price that will relieve the banks of additional cost burdens.