一、电信行业业务流程再造所面临的问题(一)我国电信行业选择BPR的背景自中国电信行业经过1997年的“邮电分家”和2000年的“移动剥离”、1994年联通成立,为建立现代企业制度,包括移动、联通、电信、网通在内的电信行业运营商们实施了一次又一次 First, the telecommunications industry, business process reengineering problems (a) China Telecom industry choice BPR background Since China’s telecommunications industry in 1997 after the “postal division” and the 2000 “mobile divestment” in 1994, China Unicom For the establishment of a modern enterprise system, telecom operators including Mobile, China Unicom, China Telecom and China Netcom implemented again and again