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本文通过实地调研对北京松山自然保护区进行质量管理分析,从景观质量、设施质量、旅游产品质量以及人员质量四个方面入手,了解松山目前的质量管理发展现状,提出松山可开发的旅游产品、可提升的景观、设施方面,以期提高景区整体质量,为其他自然保护区提供借鉴和参考。一、引言近年来随着物质生活的极大丰裕和工作压力的不断增加,人们对精神的需求和休闲体验品质越来越重视,自然保护区作为放
Based on field research, this paper analyzes the quality management of Beijing Songshan Nature Reserve. From the four aspects of landscape quality, facility quality, tourism product quality and staff quality, this paper makes an understanding of the current development of quality management in Songshan and puts forward the development of tourism products in Songshan. Can enhance the landscape, facilities, with a view to improving the overall quality of scenic spots, for other nature reserves to provide reference and reference. I. INTRODUCTION In recent years, with the great abundance of material life and the continuous increase of work pressure, people have paid more and more attention to the spiritual needs and the quality of leisure experience. As a natural reserve,