由于信访案件中民商事纠纷引入仲裁解决机制不健全,导致仲裁作为重要的信访纠纷化解途径存在功能性缺失。文章客观分析引入仲裁解决机制的必要性和可行性,并提出机制建立的初步设想,以期充分发挥仲裁在化解民商事信访纠纷中的积极作用,促进社会和谐稳定。 Due to the imperfect mechanism of the introduction of arbitration and settlement of civil and commercial disputes in petition cases, functional arbitration as an important way to resolve petitions and complaints has been missing. The article objectively analyzes the necessity and feasibility of introducing the arbitration settlement mechanism and puts forward the tentative plan of establishing the mechanism so as to give full play to the active role of arbitration in settling disputes between civil and commercial petitions and letters and promote social harmony and stability.