1印象体系2008年,我第一次接触到体系,那时还只有质量管理体系,距今也有七、八年的时间了。一开始以为就是跑跑腿、领领文件、登个记、签个字什么的,后来经过培训,在具体工作的过程中,逐渐发现远不是这样。企业生产经营涉及各种管理活动千头万绪、方方面面,最终不外乎要达到这样三个目的:保证产品质量,让顾客满意;承担社会责任,回报社会;关爱员工,保证员工的满意度。做好这三点企业就能保持旺盛的生命力,但要达到 1 impression system 2008, I first came into contact with the system, then there is only a quality management system, dating back seven or eight years. Initially thought it was running errands, leading the file, register a note, what to sign words, then after training, in the specific process of work, and gradually found it far from the case. Enterprises involved in a variety of management activities a multitude of things, in all aspects, ultimately nothing more than to achieve such three purposes: to ensure product quality, customer satisfaction; assume social responsibility, social returns; care for employees, to ensure employee satisfaction. Do these three companies will be able to maintain strong vitality, but to achieve