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随着经济快速发展,在酒店本身的硬件设施不断提升的同时,我国酒店业也进入了发展的新时期,服务质量方面的滞后性也得到了广泛关注。而人才作为国内酒店发展的基石和服务质量的直接体现,其管理与发展相对较弱。由此来说,人才的发展是当前酒店业发展的关键因素,做好酒店的人力资源管理,吸引高水平人才则是酒店发展的新的机会。引言随着改革开放之后外资的大量进入与对国外酒店人力管理经验的借鉴,我国的酒店业得到了较为快的发展,其人力资源
With the rapid economic development, the hardware facilities of the hotel itself are constantly improving. Meanwhile, the hotel industry in our country has entered a new period of development. The lag in service quality has also drawn extensive attention. Talent as the cornerstone of domestic hotel development and service quality directly reflects the relatively weak management and development. As a result, the development of talented people is the key factor in the development of the hotel industry. Doing a good job in hotel human resources management and attracting high-level talents are new opportunities for hotel development. Introduction With the massive inflow of foreign capital after the reform and opening up and the reference to the foreign hotel human resources management experience, the hotel industry in our country has experienced rapid development. Its human resources