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目的:探讨PDCA管理对手术室护士护理操作能力的影响。方法:2013年1月-2013年12月对手术室的28名低年资护理人员,采取的是传统培训模式,即“一对一”培训模式,2014年1月-2015年1月开始对该院手术室28位低年资护理人员工作情况进行PDCA(计划、执行、检查、处理)管理;比较护理人员经PDCA管理后在护理操作能力、护理质量检查及内在护理满意度与实施PDCA管理前的差异。结果:PDCA管理后护士护理操作能力评分显著高于传统培训组,差异具有统计学意义(P<0.05);PDCA管理后护理质量检查评分显著高于传统培训组,差异具有统计学意义(P<0.05);PDCA管理内在护理满意率为96.4%显著高于传统培训组71.4%,差异具有统计学意义(P<0.05)。结论:PDCA管理能够有效提高护士护理操作能力,护理质量检查能力及内在护理满意度,进而提高手术室护理质量。
Objective: To explore the impact of PDCA management on nurses’ operating ability in operating room. METHODS: From January 2013 to December 2013, 28 low-qualification nursing staff in the operating room were trained in the traditional mode of training, namely “one to one” training mode, from January 2014 to January 2015 PDCA (plan, execution, inspection, treatment) management of 28 low-aged nursing staff in the operating room of the hospital started to be carried out. After the management of nursing staff’s ability of nursing operation, quality of care examination and satisfaction of internal nursing and implementation Differences before PDCA management. Results: After the PDCA management, the score of nurses’ nursing operation ability was significantly higher than that of the traditional training group (P <0.05). After the PDCA management, the score of nursing quality examination was significantly higher than that of the traditional training group (P < 0.05). The satisfaction rate of internal management of PDCA was 96.4%, which was significantly higher than that of the traditional training group (71.4%), the difference was statistically significant (P <0.05). Conclusion: PDCA management can effectively improve nursing operation ability, nursing quality inspection ability and internal nursing satisfaction, and then improve the quality of operating room nursing.