生产与运输作为供应链的两个重要环节,其联合调度尤为重要,二者有效协同可大大提高客户服务水平企业供应链大多关注运营成本,而公共及救援供应链更加注重客户的服务质量,其通常以最小化所有客户得到服务的时间之和为目标,力争使得所有客户都可以迅速得到服务和支援。国内外众多学者和企业家早已指出供应链通过协同运作可提高客户服务水平,生产和运输作为协同供应链中的两个重要 Production and transportation are two important links in the supply chain. The joint dispatch is particularly important. The effective coordination between the two can greatly improve customer service. Most enterprises supply chain focus on operating costs, while public and rescue supply chain pay more attention to customer service quality. The goal is to minimize the amount of time that all customers get service, and strive to make all customers get immediate access to service and support. Many scholars and entrepreneurs at home and abroad have pointed out that the supply chain can improve customer service through coordinated operation. Production and transportation are two important factors in the collaborative supply chain