论文部分内容阅读
药房调剂工作是医院药学工作的重要组成部分,又是药剂科工作的重点,它是医药工作为病人服务的‘满口”。这个“窗口”服务质量的高低,是由调剂人员的自身素质决定的。如果调剂人员没有良好素质、服务质量差,就会损害医院在患者乃至广大人民群众心目中的形象,同时会给医院
Pharmacy adjustment work is an important part of the hospital’s pharmacy work, and it is also the focus of pharmacy work. It is the ’full mouth’ of medical work for patients. The quality of this “window” service is determined by the quality of the adjustment staff. If the transfer personnel do not have good quality and poor service quality, they will damage the image of the hospital in the eyes of the patients and even the general public and give the hospital a