案例小莹是销售部经理马原的助理。这些天,公司西北地区的总代理唐总带着一大批人马来访,销售部的人员全都参与了接待工作,小莹的任务是负责陪好唐总夫人。唐总夫人这次是顺便来北京旅游的。这天下午她在宾馆的商品部买了一个国外名牌坤包,回到房间后才发现是仿品,于是折回商品部要求 Case Xiaoying is Assistant to Sales Manager Ma Yuan. These days, Tang General Manager of the company’s northwest region with a large number of visits, the sales department staff are all involved in the reception work, Xiaoying’s task is to accompany the wife of Mrs. Tang. This is the way Mrs. Tang came to Beijing to travel this time. In the afternoon, she bought a foreign brand-name gongbao in the hotel’s merchandise department and returned to the room before discovering it was an imitation product, so she turned back to the commodity department