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尽管网购实惠便捷,但其售后维权一直被诟病。不少消费者更对网购售后的期望值极低——网购就像拼人品,收到好货人品爆发,遇到“糟心货”也只能自认倒霉,不过未来这种让人无奈的境况或将随着十大电商的“先行赔付”制度的实施被改变。处境被动维权不易网购维权难已经是消费市场众所周知的事情,也正因如此消费者对电商商品和服务品质的期待及信任程度一直不高,在遇到消费纠纷后,常见的“拉锯战”不仅耗费着消费者的时间和精力,更让不少消费者在艰难的维权中放弃本应属于自己的权益。
Despite the convenience and affordability of online shopping, but its after-sales rights have been criticized. Many consumers even have a very low expectation of online shopping sales - online shopping is like fighting a character, receiving a good character outbreak, encountered “bad heart goods ” can only be considered bad luck, but the future of this The situation of helplessness will be changed with the implementation of the “advance payment system” of the top ten electricity suppliers. Difficult to protect the situation of passive rights protection is not easy online shopping is a well-known consumer market things, but also because of this consumer e-commerce goods and service quality expectations and the level of trust has been low, in the face of consumer disputes, the common “tug of war ”Not only consume the time and energy of consumers, leaving many consumers in the difficult rights to give up should belong to their own rights.