通过对我国大陆与台湾图书馆网络咨询知识问答库的调查,从网络知识问答库的组织与管理两方面着手,在问题的限定、问题的分类、问题与答题的著录、问答的检索四个环节进行比较研究,发现两岸图书馆在上述环节中存在着或多或少的不规范性问题及一定的差距。并针对分析研究提出相应的规范要求。 Through the investigation of the network consulting knowledge database of mainland China and Taiwan Library, from the aspects of the organization and management of the network knowledge answering database, this paper analyzes the problems of the limitation of the question, the classification of the question, the description of the question and the answer and the retrieval of the question and answer Through comparative studies, we found that there are more or less irregularities and certain gaps in the above-mentioned links between libraries across the Strait. And put forward corresponding normative requirements for analysis and research.