目前,对GB/T 19000—ISO 9000系列标准的宣贯已在全国范围内展开。但不少企业对于系列标准,特别是对系列标准中几个重要的质量术语还缺乏正确的理解,在一定程度上阻碍了系列标准的贯彻实施。笔者拟根据GB/T 6583—ISO 8402中的有关释义,并结合自已学习和工作中的体会,谈点看法。 一、关于质量方针 At present, the promotion of the GB/T 19000-ISO 9000 series of standards has been carried out nationwide. However, many companies still lack a correct understanding of the series of standards, especially the important quality terms in the series of standards, which hinders the implementation of the series of standards to some extent. The author intends to discuss some points based on the interpretation of GB/T 6583-ISO 8402, combined with his own learning and working experience. I. About the quality policy