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虚拟参考咨询是数字图书馆信息服务的核心内容。通过对我国图书馆网上参考咨询服务的现状调查,指出目前存在的问题,并提出相应的对策。
Virtual reference service is the core content of digital library information service. Through the investigation of the current situation of online reference services in our country’s libraries, the existing problems are pointed out and corresponding countermeasures are put forward.