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介绍了黑龙江联通中小企业客户网格化管理的模式与实现,为了提高网格化管理的自动化程度,还提出了改造系统的建议。
This paper introduces the mode and implementation of grid management of SME customers in Heilongjiang Unicom. In order to improve the automation degree of grid management, some suggestions are put forward to transform the system.