“年终评选”是一个单位集体评先评优的重要手段,也是单位检验员工个人工作质量的重要方法。目前有关年终评选的标准众说纷纭、意见不一。个人认为,“一二三”作为一个比较系统的方法,用来作为年终评选的标准,具有一定的指导意义。一是一个指标。要在年初制定一个统一的、标准式的评选资格表。在这个资格表中可以明确列出评选标准的各个方面,各方面设置相应的分值,例如,设置每月的工作业务量得分、投诉建议得分、服务等级得分 “Year-end selection ” is an important means of collective evaluation of the unit first, but also an important means of testing the quality of the individual work of the unit. The current standards of year-end selection of different opinions, different opinions. Personally think that “one two three ” as a more systematic approach, used as the standard for the year-end selection, with some guidance. One is an indicator. At the beginning of the year to develop a uniform, standard selection of qualifications. In this qualification table can be clearly listed in all aspects of the selection criteria, all aspects of setting the appropriate score, for example, set the monthly work load points, complaints recommended points, service level score