公安群众工作是一个在公安系统中不可避免的问题。然而随着公众法制观念的提升,公安民警在接待群众时所面临问题的数量以及问题种类也日益增加。这无疑是在考验着基层民警的承担能力以及面对问题的应对能力,也无疑是在无形中要求接待民警能力的提升。作为一名公安院校的普通大学生,笔者认为,在提升公安群众工作方面主要有两点需要受到接待民警的关注:第一是在迎接群众时民警的接待态度,第二是接待民警在处理群众问题时所提出的解决办法和方式。 Public security work is an inevitable problem in the public security system. However, with the promotion of the concept of public legal system, the number of public security police in receiving the masses and the types of problems are also increasing. This is undoubtedly testing the grass-roots police capacity and ability to respond to the problems, it is undoubtedly the ability to receive reception of police officers to enhance. As a general college student in a police academy, the author believes that there are mainly two points that need to be taken care of by the reception police: first, reception attitude of the police when greeting the masses; second, reception of the police in dealing with the masses The solution to the problem and the way it is put forward