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良言一句三冬暖,恶语伤人六月寒。偶然的一次店员体验,让她明白,不经意间的言语鼓励对一个人的影响是很大的。The sun was practically setting when my cell phone buzzed.It was my friend Faye,who ran one of my favorite local clothing shops."Roberta,"she said,"I was hoping you could help me out this