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1建设背景《前厅服务》课程是国家示范性中职院校重点建设专业“高星级饭店运营与管理”专业的核心课程,是一门实践操作性强,理论知识与操作技能并重的课程。这门课程的目标是为高星级酒店及餐饮服务行业,培养所具有高技能、高素质的前厅服务员和基层管理人才。为企业培养人才就要了解企业的真实需求,但由于学校教育的闭塞性,教师们对市场和企业缺乏深入了解,没有做企业调查,对企业人才需求了解不够,只是单方面培养人才。另外,校企合作深度不够,合
1 Construction Background The “Lobby Service” course is a core course specialized in “High-star Hotel Operation and Management” which focuses on the construction of national demonstration vocational colleges. It is a practical and practical course with both theoretical knowledge and operational skills Course. The goal of this course is to develop a highly skilled and highly qualified lobby attendant and grassroots management talent for the high-star hospitality and foodservice industries. However, due to the occlusive nature of school education, teachers lack a deep understanding of the market and enterprises, do not do business surveys, and do not have enough understanding of the needs of business personnel, but only cultivate personnel unilaterally. In addition, the depth of school-enterprise cooperation is not enough, together