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目的探讨PDCA循环应用于提高护理不良事件上报率的效果。方法将2011年9月-2013年4月住院患者52例作为对照组,给予以常规护理质量管理;把2013年9月-2015年4月住院患者51例作为研究组,给予PDCA循环管理,对比分析2组护理不良事件上报率、患者满意度以及护士满意度。结果研究组护理不良事件上报率、患者与护士满意度均高于对照组,差异有统计学意义(P<0.05)。结论在护理管理中应用PDCA循环,可减少护理不良事件的发生,提高不良事件上报率和护理质量,值得应用以及推广。
Objective To investigate the effect of PDCA circulation on improving the reporting rate of nursing adverse events. Methods 52 hospitalized patients from September 2011 to April 2013 were used as the control group, which were given routine nursing quality management. 51 hospitalized patients from September 2013 to April 2015 were enrolled in the study. Analysis of two groups of nursing adverse event rate, patient satisfaction and nurse satisfaction. Results In the study group, the reporting rate of nursing adverse events and the satisfaction degree of patients and nurses were higher than those of the control group (P <0.05). Conclusions The application of PDCA cycle in nursing management can reduce the occurrence of nursing adverse events, improve the reporting rate of adverse events and the quality of nursing, and should be applied and popularized.