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《当代经理人》:你最近一篇文章提到精益管理,如何理解精益管理和精益生产之间的关联?詹姆斯·P·沃麦克(以下简称沃麦克):无论是在制造业还是服务业,每项业务都免不了包括三个过程:产品开发、从客户订单到交货,以及售后服务。为了完成这三个部分,企业必须要设计产品,生产,运输
“Contemporary Managers”: Your last article mentioned lean management, how to understand the link between lean management and lean manufacturing? James P. Womack: Whether in the manufacturing or service industries, Each business is inevitably include three processes: product development, from customer orders to delivery, and after-sales service. In order to complete these three parts, enterprises must design products, production and transportation