近年来多种因素共同促进售后配件业务的规模提升,外资零部件企业在售后配件市场有机会重塑竞争优势4000亿元左右人民币,这是中国乘用车售后市场的预估规模。按维修工时与配件1:2的经验收入比例粗略地估算,售后配件市场规模大概为2700亿元,约占零部件行业总产值的12%。在成熟乘用车市场如美国,这个比例为2 5%。售后配件市场巨大的提升空间以及年均30%的增速,吸引着零部件企业的关注与投入。尽管如此,上规模的零部件企业其售后业务收入贡献普遍低于10%。缺乏渠道覆盖,合格的业务管理人才奇缺等都 In recent years, a variety of factors together to promote the scale of aftermarket parts business, foreign parts and components parts market opportunities in the aftermarket parts to reshape the competitive advantage of 400 billion yuan, which is the estimated size of China’s passenger car aftermarket. By maintenance work hours and accessories 1: 2 rough estimate of the proportion of experienced income, aftermarket parts market size of about 270 billion yuan, accounting for 12% of the total output value of parts and components industry. In the mature passenger car market such as the United States, this ratio is 25%. Aftermarket parts market huge room for improvement and an average annual growth rate of 30%, attracting the attention of parts companies and inputs. In spite of this, the large-scale parts enterprises generally contribute less than 10% of their after-sales business income. Lack of channel coverage, lack of qualified business management talent and so on